Tarragon Systems, Inc. ("Tarragon," "we," "us," or "our") provides an AI-powered restaurant operating system that delivers demand forecasting, inventory management, automated invoice processing, and commissary operations for multi-unit restaurant chains. This Privacy Policy describes how we collect, use, disclose, and protect information when you use our platform, website, and related services (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to this Privacy Policy.
Account Information: When you create an account, we collect your name, email address, phone number, company name, job title, and billing information.
Business Data: We collect operational data you provide or that we access through integrations with your systems, including: sales and transaction data from point-of-sale systems; inventory records and stock levels; vendor invoices and purchase orders; menu items, recipes, and ingredient information; employee scheduling data; and financial records for accounting integrations.
Communications: We collect information when you contact us for support, provide feedback, or otherwise communicate with us.
Usage Data: We automatically collect information about how you interact with our Services, including features used, pages viewed, actions taken, and time spent on the platform.
Device and TechnicalInformation: We collect device type, operating system, browser type, IP address, and other technical identifiers.
Log Data: Our servers automatically record information including access times, error logs, and referral URLs.
We use the information we collect to: provide, maintain, and improve our Services; generate demand forecasts using machine learning models that analyze historical sales, weather patterns, and other relevant factors; process and reconcile vendor invoices automatically; provide inventory management and commissary operations support; communicate with you about your account, updates, and support requests; analyze usage patterns to improve our platform; comply with legal obligations; and protect against fraud and unauthorized access.
Our Services use artificia lintelligence and machine learning technologies to provide demand forecasting, inventory optimization, and other analytical features. These systems process your business data to generate predictions and recommendations. We do not use your data to train models that would be shared with or benefit other customers without your explicit consent. Your business data remains confidential and is used solely to provide Services to your organization.
We do not sell your personal information or business data. We may share information in the following circumstances:
Service Providers: We share information with vendors and service providers who perform services on our behalf, such as cloud hosting, payment processing, and customer support.These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Third-Party Integrations: When you connect third-party services to our platform, we share necessary data with those services as directed by you.
Legal Requirements: We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information maybe transferred to the acquiring entity.
We implement technical, administrative, and physical safeguards designed to protect your information.These measures include: encryption of data in transit and at rest; access controls and authentication requirements; regular security assessments and monitoring; employee training on data protection; and secure data center infrastructure.While we strive to protect your information, no method of transmission or storage is completely secure. We encourage you to use strong passwords and protect your account credentials.
We retain your information for as long as your account is active or as needed to provide Services to you. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When you request deletion of your account, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law or for legitimate business purposes.
Depending on your location, you may have certain rights regarding your personal information, including: the right to access the personal information we hold about you; the right to correct inaccurate information; the right to request deletion of your information; the right to data portability; and the right to opt out of certain data processing activities.
To exercise these rights, please contact us using the information provided in Section 12. We will respond to your request in accordance with applicable law.
We use cookies and similar technologies to operate our Services, remember your preferences, understand how you use our platform, and improve your experience. You can control cookies through your browser settings, though disabling certain cookies may affect the functionality of our Services.
Our Services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.
Our Services are designed for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly delete it.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Effective Date"above. We encourage you to review this Privacy Policy periodically. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact us at:
Tarragon Systems, Inc.
Email: privacy@tarragonsystems.com
Address: 68 Harrison Ave Ste 605 PMB 220577,Boston, Massachusetts 02111-1929 US
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your personal information, the right to opt out of the sale or sharing of personal information (note: we do not sell personal information), and the right to non-discrimination for exercising your privacy rights. To submit a request, please contact us using the information in Section 13.
Our Services are primarily operated in the United States. If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Services, you consent to the transfer of your information to the United States.